Hanwha Techwin’s S-CERT*1 department is a team dedicated to address all possible security vulnerabilities of Hanwha Techwin’s WISENET products and to respond promptly (analyze and prepare countermeasure) in the event of a security vulnerability. If your product is experiencing symptoms of security vulnerability, please contact S-CERT (email@example.com) with detailed product information, and instructions on how to reproduce the symptoms.
※ S-CERT does not respond to requests related to product support and features. Please contact your Hanwha Sales Representative for general product inquiries.
Upon receipt of a security vulnerability report, a Security Breach Accident Countermeasures Council is convened immediately. The goal of the Council is to analyze the content and impact of the vulnerability, prepare the resolution for the issue, and post the patched firmware on the website as soon as possible.3. Security Vulnerability Notice Policy
The vulnerability patched firmware is uploaded to the website*2 together with the Vulnerability Report. The details of the vulnerability (vulnerability content, affected product information / firmware version, risk, countermeasures, etc.) are not disclosed until the patched firmware is released on the website for zero-day attack prevention. Details such as attach scenarios for vulnerabilities are not disclosed to prevent imitating attacks. If multiple products are affected by the vulnerability, corresponding firmware patches will be released concurrently.
Cybersecurity Enhancement Activities
Long-term Firmware Support Policy for Cybersecurity
Cybersecurity - Securing Video Surveillance Devices
Guidelines for secure use of ONVIF WS-Discovery
Guidelines for secure use of SNMP
Network Hardening Guide_NVR
Hanwha Techwin Private Root CA Pre-Installation Guide
Network Hardening Guide_Camera
Wisenet7 Next level Cybersecurity
NVR Vulnerability Report (CVE-2019-12223)
DVR Vulnerability Report
SmartCam Vulnerability Report
KRACK(Key Reinstallation Attack) Analysis Report - Hanwha Techwin
Vulnerability Report for gSOAP
NVR Vulnerability Report (CVE-2017-7912)
Penetration Test Report (Wisenet X, P, Q, L Series Cameras)
Penetration Test Report (Wisenet SSM 2.10.6)
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