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    Optical Design and Image-Processing Technologies Accumulated Over 30 Years

    Hanwha Techwin continues to introduce leading edge products in the video surveillance industry based on optical and image-processing technologies accumulated over 30 years. We are developing superior proprietary technologies in response to the increasing demand for high resolution image quality, and breadth of product offering. To deliver the clearest possible image in any surveillance environment, we are developing world-class optical technologies to be incorporated into our lineup ,and launching products suited to specific vertical applications.

    IR-Corrected Lenses Providing Clear Images Even at Night

    Light is comprised of a continuous wavelength spectrum, with visible light at a range of 450 to 700 nm and infrared (IR) at 850 nm. Typical lenses only correct chromatic aberration in the visible light region. With a typical lens, images are partially crushed in environments where infrared (IR) and visible light spectra exist simultaneously. We utilize a special technology that eliminates this phenomenon by matching the focus of IR and visible light to obtain a clear picture even at night. Furthermore, we've applied this technology to high-magnification zoom lenses and launched the world's first IR-corrected IR PTZ.

    Zoom IR Illuminator Optimizing Dimming and Brightness Changes

    There is increasing demand for IR PTZ products with the ability to clearly capture objects at a long range with the use of IR illumination. Hanwha Techwin has developed an IR illuminator that changes the area of IR illumination according to changes in a camera's zoom magnification, allowing clear imaging of objects from wide to telephoto angles. Furthermore, high-efficiency lighting systems are implemented using high-power LEDs. (IR light visible from a distance of about 150 m; SNP-6320RH model)

    High-Magnification and High-Resolution Lenses Designed for Improved Detection Accuracy

    High-magnification requires high-resolution zoom lenses, an optical system comprised of multiple lenses as well as driving units. Typical optical systems consist of two driving units and are limited in meeting the increasing demand for higher magnification and resolution. To meet the changing demands, we have developed a lens consisting of three or more driving units, which helped us to launch products superior to those of our competitors.

    Wisenet DSP Chipset Design, Our Core Video Technology

    Hanwha Techwin possesses outstanding level of design capabilities, evident in our Wisenet network DSP chipset, which was mastered through years of image-processing know-how accumulated from the days of analog cameras. The Wisenet DSP chipset, developed and launched through proprietary technologies, supports high resolution images and features ISP performance that are distinguishable from our competitors. Wisenet DSP is also equipped with emerging video analytics technologies (face/motion detection, etc.) that are considered necessary in the current video surveillance market.

    WiseStream, the Highly Efficient Data Transfer Reduction Technology

    Hanwha Techwin implements WiseStream technology that optimizes data transfer to meet the demands for increasingly-higher resolution products (4K UHD or greater). By utilizing our Variable GOV technology to adjust frame rates and ROI technology to separate areas of interest from non-interest, bandwidth can be reduced by more than 50% compared to the original image. Additionally, our users can obtain high quality images at lower data than our competitors through noise reduction and QP control.

    World-Class Wide Dynamic Range (WDR)

    Hanwha Techwin possesses world-class WDR technology capable of providing a clear image in any lighting condition. Through manipulating the exposure rate, images are created in backlit environments. The brightness in light and dark areas are optimized, resulting in clear images to the user. Depending on the environment, up to four images are combined to generate a clearer, more natural image.

    Robust Image Stabilization (DIS + Gyro)

    Our products correct the effects of vibration caused by environmental factors, such as wind, through our proprietary image stabilization technology (DIS + gyro) while also compensating for rolling shutter effects.

    Intelligent Video and Audio Analytics to reflect the Latest Trends

    Intelligent video analytics is key to the next generation in security. Hanwha Techwin is at the forefront of the latest technology trends, expanding the deployment of proprietary technologies in commercial products to ensure competitiveness in the global market.

    Various image analyses: Tampering detection, virtual-line crossing detection, occurrence/destruction detection, face/audio recognition

    Auto Tracking

    A single moving object is recognized and tracked using automatic PTZ camera control with a continuous tracking rate superior to those of competitors. High resolution images can be obtained via face detection and optical zoom. Temporal and spatial information regarding a subject can be acquired by collecting motion locus data between trackings.

    Object Counting

    This technology counts objects that pass through a virtual line within a shooting area, providing excellent accuracy without the need for complicated setup. It can be utilized for a variety of purposes including building entry statistics, monitoring access to specific areas, customer preferences statistics, and people density calculations.

    Object Detection and Classification

    This deep-learning-based object detection and classification technology supports a variety of poses and even partial occlusion not available in other existing technologies. Our technology is able to classify people, bottles, chairs, tables, flower pots, sofas, TVs/monitors, and etc. This technology supports customized object recognition and is applicable to traffic control systems. (Vehicles: license plate detection; People: Face detection, presence of people on highways, vehicle traffic on sidewalks, etc.)

    Latest Network Security Technologies for User Information and Systems Protection

    Crimes that extract and exploit customer information from security products have recently been on the rise. Our products protect systems and user information via the following state-of-the-art security technologies: - HTTPS protocol and private certificate features for the protection of user authentication information (user ID/password). - Data transmission using RTSP-over-HTTPS tunneling and SRTP video encryption protocol for the protection of user video information. - IP filtering via firewall and elimination of security bypass vulnerabilities and backdoors via administrator rights to block unauthorized equipment access. Continuous monitoring to prevent new security vulnerabilities. - Designed to protect systems from external attacks. The latest security technologies in multiple security devices applied for protection against unauthorized security bypasses, user authentication, and image information acquisition in each product component.

    • User Credentials Protection

    • User Video Data Protection

    • User Credentials Protection

    The password policy that is applied to our family of network security products has been recognized as secure by many outlets and acts as a minimum security device that can prevent in advance authentication and image information leaks caused by user error or carelessness.

    Quality Vision: “Our Quality Goal is to exceed your Expectations”



    Our mission is to create value to our customers by delivering trust and the best products and services based on a quality-oriented culture.

    A complete quality assurance based on trust



    Because the breakdown of video surveillance products can lead to a fatal loss of important information or evidence, quality and reliability are the most important factors when consumers choose video surveillance products. The length of a warranty period or the extra costs involved in repairs are trivial compared to the possibility of missing that most critical moment in surveillance. To minimize such risks, Hanwha Techwin takes advantage of a wealth of advanced testing equipment and strives to ensure the highest in product reliability. We conduct various verifications for product reliability from the development stage to the eventual sale of a product. Our QA team tests the performance of products professionally and provides guides such as a Mean Time Between Failures (MTBF) Report to predict the service life of a product.

    • Image Quality Test

      We maintain separate testing labs and conduct tests to evaluate the quality of video surveillance products in various environments. A number of subjects are shot in varying lighting conditions to ensure quality and color reproduction.

    • Demo Recording Test

      The QA team conducts on-site field testing in both day and night conditions to ensure proper product performance.

    • Accelerated Life Test (ALT)

      We accelerate testing and breakdown by creating testing conditions (temperature, vibration, current, etc.) to be harsher than actual usage conditions, thereby eliminating in advance any product defects that may occur in real-world scenarios.

    • Operating Temperature & Humidity Test (High/Low Temp & Humidity)

      We conduct operating tests at various temperatures and humidity to prevent possible product failures in any physical environments.

    • Power Test

      We perform electrostatic testing to check electrical resistance and ensure power reliability, making sure that products and parts operate normally when static electricity is generated.

    • Vibration & Impact/Drop Test

      To prevent any product damages that may occur during the delivery, we simulate such environments and conduct vibration, impact, and drop tests according to international standards.

    ※ Dịch vụ hướng dẫn

    □ Chúng tôi là doanh nghiệp chuyên về sản phẩm giám sát an ninh Hanwha Techwin
    - Công ty chúng tôi luôn nỗ lực để cung cấp dịch vụ chuyên nghiệp và hỗ trợ khách hàng mọi lúc mọi nơi
    □ Giới thiệu dịch vụ tại Việt Nam

    Ⅰ. Tổng đài chăm sóc khách hang
    Số điện thoại : 1900-0293
    Thời gian vận hành : 09:00 ~17:00 ngày thường, nghỉ ngày cuối tuần
    Trong trường hợp khách hàng cần hỗ trợ về sản phẩm, vui lòng đăng ký với tổng đài để được tư vấn
    Vui lòng cung cấp tên mã sản phẩm để chúng tôi tư vấn kỹ thuật chuyên sâu và chính xác hơn
    Vui lòng tham khảo các câu hỏi thường gặp tại mục Các câu hỏi thường gặp
    Ⅱ. Thời hạn bảo hành chất lượng sản phẩm
    Thời hạn bảo hành sản phẩm là 2 năm đối với sản phẩm analog và 3 năm đối với sản phẩm mạng. ('Áp dụng từ mã sản xuất từ ngày 19 tháng 1)
    Tuy nhiên, bảo hành 2 năm đối với sản phẩm dòng L ( dòng LND/ LNV/LNO/LRN)
    Sửa chữa miễn phí: Trong trường hợp lỗi chức năng trong quá trình sử dụng bình thường và trong thời gian bảo hành
    Sửa chữa trả phí: các sản phẩm đã qua thời hạn bảo hành, do sơ suất của khách hàng (ngập nước, hư hỏng), tự ý thay đổi cấu trúc, hiệu suất hoạt động hoặc các chức năng của sản phẩm, không liên quan đến lỗi sản phẩm, Sản phẩm lỗi do thiên tai (hỏa hoạn, lũ lụt, động đất, sét), v.v.
    Ⅲ. Chi phí dịch vụ
    Chi phí phụ tùng: Trong trường hợp sửa chữa trả phí, chi phí thay thế phụ tùng thay thế phát sinh trong quá trình sửa chữa sản phẩm (đơn giá khác nhau theo từng loại phụ tùng)
    Chi phí kỹ thuật : chi phí nhân công để sửa chữa (giá phải trả cho mỗi lần sửa chữa khác nhau)
    Chi phí vận chuyển : sản phẩm miễn phí (chúng tôi chịu phí), sản phẩm phải trả tiền (khách hàng chịu phí)