FAQ
- About UsAbout UsA global leader in the video surveillance industry - meet Hanwha Techwin.
- Products
ProductsOur products incorporate accumulated video surveillance technology that have been developed in-house.- Products
- Cameras
- Video Recorders
- Surveillance Software
- Peripherals
- Accessories
- Access Control
- Consumer Products
- Solutions
SolutionsWe offer a variety of optimal video security solutions to serve all of our clients' needs.- COVID-19
- Retail
- Healthcare
- Oil · Gas
- Residential Complex
- City Surveillance
- Banking
- Transportation
- Education
- Case Studies
- Technical Support
Technical SupportExperience the Hanwha Techwin difference through our breakthrough core technologies within the video surveillance industry.- Technical Support
- Cybersecurity
- Core Technologies
- Video Material
- Online Tool
- White Papers
- Wisenet Open Platform
- Wisenet Academy
- eLearning ( Online Certification Program )
- Webinars
- Data Center
Data CenterFind the data you want easily and quickly.- Customer Support
Customer SupportMeet Hanwha Techwin's differentied services that prioritizes our clients.- PR Center
SW-
-
- 7
- SW
What are the monitoring programs offered by Hanwha Techwin?
-
HIT :852
Hanwha Techwin currently offers 2 monitoring softwares.
Smart Viewer is ideal for small-medium sites and SSM is ideal for large sites.
You can download them from the following website:
https://www.hanwha-security.com/prod/list.do?menuCd=MN000185&catg1=MC000087&catg2=MC000089
-
-
-
- 6
- SW
Can I view DVR, NVR and IP camera simultaneously?
-
HIT :513
They can monitor both simultaneously.
You can use software of Hanwha Techwin such as Smart Viewer or SSM for comprehensive monitoring.
-
-
-
- 5
- SW
Where can I download the program manual?
-
HIT :497
You can download it from the Product Introduction page of Hanwha Techwin website (https://www.hanwha-security.com).
-
-
-
- 4
- SW
I am using SSM, but I can't setup the 64-split screen.
-
HIT :282
Reduce the number of screens at Setup->Screen->Multi Monitor 1/2/3 Split Screen, set the Live Viewer Split Screen as 64 and apply to use 64-split screen.
-
-
-
- 3
- SW
I want to know how to issue a promotion software license.
-
HIT :305
Visit the following website: http://www.hanwha-security.com/support/sw/ssm.do and click the product you wish to download
-
-
-
- 2
- SW
How can I use a different program to view the camera videos?
-
HIT :556
Please refer to the Download and Developers' Board pages of the STEP website (https://step.hanwha-security.com/usa_EN/Default.aspx/).
You need to sign-up as a member to be able to download the SDK required for writing a program, and you can receive support from the Developers' Board.
-
-
-
- 1
- SW
I need the RSTP and CGI manuals.
-
HIT :614
You can download RSTP and CGI manuals from the Download page of STEP website (https://step.hanwha-security.com/usa_EN/Default.aspx/).
You need to sign-up as a member to download the SDK required for writing a program and you can receive support from the Developers' Board.
-
-
- Hanwha Co., Ltd.
-
Manufacturing & Construction
- Hanwha Corporation
- Hanwha General Chemical
- Hanwha Aerospace
- Hanwha Total
- Hanwha Defense Systems
- Hanwha Techwin
- Hanwha Precision Machinery
- Hanwha Energy
- Hanwha Power Systems
- Hanwha Chemical
- Hanwha City Development
- Hanwha Engineering & Construction
Financial Services
- Hanwha Life
- Hanwha General Insurance
- Hanwha Investment & Securities
- HanwhaAsset Management
- Hanwha Savings Bank
Leisure & Lifestyle
Sign up
Newsletter Subscription
Sign up
