Q. It is possible to monitor videos at the location where the systems are installed, but it is not poss
When you try to connect through a cellular network or external environment other than the local network (local IP), you should configure the system DDNS and perform port forwarding.
※ You can use 3G/LTE network, but any device that is connected to a LAN router should register its DDNS ID, certified IP or UID.
1. DDNS ID of a corresponding device is generated at ddns.hanwha-security.com site.
2. ID that is generated from System > Setup > Network > DDNS is entered.
3. The system HTTP port or device port or RTSP port is changed to a unique port that is different from the default value.
NVR : System > Setup > Network > DDNS
Network camera : System > Setup > Basic > IP & Port
4. HTTP port and device port (RSTP port are port-forwarded at the LAN router.
(Port forwarding method should be referred to for the router user guide.)
Or, activate UPnP of the router and turn on Quickconnect of the system.