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FAQ (Search results 33 )
MoreLive output is unavailable on LTE.
HIT :4
Video transmission may be blocked depending on who your carrier network is.
If you have entered the correct device registration information, but the video output is still unavailable, please try one of the following:
1. Go to [Setup]-[Video Streaming Protocol] and click 'RTSP over TCP'.
2. In case of DVR, go to [Channel List]-[Edit Channel], click the device you want, and enter 'RTSP port'.
RTSP port is the very last of the Device ports.
Check the port in Network setup of the DVR set.
※ When setting up Secure Video Transmission or HTTPS:
RTSP over TCP access mode is unavailable.
Fisheye camera (QNF-8010/9010) channel 1 shows the same video as the newly added video channel 2 or 3.
HIT :5
While in Multi view mode, Wisenet Mobile takes the lowest resolution profile from all of the camera profiles.
If the profile of the newly added video channel 2 or 3 is the lowest resolution profile, their videos could overlap with each other.
In that case, set the resolution of the mobile profile lower than that of the video channel 2 or 3.
Standard Color Range (CIE Lab)
HIT :1
• Wisenet IVORY - Recommend Color System : NCS S 0502Y
• Wisenet WHITE - Recommend Color System : RAL-9003
• Wisenet Dark-Grey - Recommend Color System : Refer to Our Sample Color Chip
• Wisenet BLACK - Recommend Color System : RAL-9005
I am using a SD class PTZ camera. Can I use the PTZ camera with DC voltage?
HIT :200
Hanwha Techwin PTZ cameras are designed to operate with AC24V power.I want to know the initialization process.
HIT :499
If you know the password, you can initialize the device from the Settings menu or the Device Manager after logging on to the Web Viewer.Which box-type camera supports zoom control?
HIT :35
SNZ-6320 model which is the successor of the previous SNZ-5200 is capable of zoom control.
It is an integrated zoom model which supports 32x zoom, and it utilizes RS-485 signal which allow usage with PT drivers.
Please refer to the product information link below.
https://www.hanwha-security.com/prod/info.do?menuCd=MN000056&catg1=MC000013&catg2=MC000014&catg3=MC000016&mdlCd=MC000124
Is there a default camera password?
HIT :201
Cameras currently on sale must set an 8-digit password using alphanumerical characters when accessing the WebViewer for the first time.The time on the DVR is different from the actual time. How can I change the DVR's time?
HIT :85
You can change time from the following device menu setting.I want to know the procedure to add a user.
HIT :151
The reason for adding users is to grant authorities accordingly.What should I do when I receive a message stating the current plug-in version is too low.
HIT :47
In case the plug-in version installed on the PC is too low, it may be difficult to achieve normal performance and usage.Demo Videos (Search results 9 )
MorePTZ PLUS camera w/ wiper demo_XNP-9300RW
4K 30x, IR, AI object tracking, wiper, and widened tilt angle demo
P series 2MP/5MP Motorized PTRZ 4CH Multi-Directional Camera
Multi-directional camera with motorized PTRZ feature for easier installation
2Megapixel 32/25x IR PTZ Camera Demo_XNP-6320RH/6250RH
Azimuth display (Cardinal & intermediate directions)
[How to Use] Multi-Directional plus PTZ Camera_PNM-9320VQP
10M to 22M Multi-directional with Exchangeable Lens + PTZ NW Camera
2Megapixel 55x IR PTZ Dome Camera Demo_XNP-6550RH
Identify objects that human eyes cannot clearly detect!
5CH Multi-Directional + PTZ Camera Demo_PNM-9320VQP
Never Miss a thing! Five sensors in one camera!
Zoom IR Illuminator
Zoom IR Illuminator
Wisenet P 4K IR PTZ PNP-9200RH Demo
Wisenet P 4K IR PTZ PNP-9200RH Demo
HCP-6320/6320H Wisenet HD+ 32x PTZ Demo
HCP-6320/6320H Wisenet HD+ 32x PTZ demo video
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