SSM SoftWare Downloads

Welcome to the Hanwha Software Download Center.

You need a valid software license key to use Hanwha Techwin software. If you have already purchased and received your license key, click the [License Download] button at the bottom of the page. If you wish to use the free trial version, click the [Promotion Download] button, complete a simple form, and click the [Send] button.
One of our sales associates will contact you via email within a few days. Software download is immediately available via the pop-up window.

Note :
Please proceed with software installation after you receive a license key.
OS requirements :
Windows7(32/64bit) Windows8(32/64bit) For details, please refer to the respective product detail page.

Hanwha Security Manager

Promotional Offer User Information

Customers without a license key can enter their user information and download the free trial version of the software.
Up to 16 cameras can be stored for free. The maximum storage period is 15 days.

  • A license key will be sent to your email address.
  • Customers who use Hanmail may have difficulty in receiving a license. We recommend using a different email address.
Promotional Offer User Information

Privacy Policy Agreement

Hanwha Techwin Co., Ltd. (hereinafter "Hanwha Techwin") values the privacy of our customers and has established the Privacy Policy in compliance with the Act on Promotion of Information and Communications Network Utilization and Information Protection, ETC. Personal Information Protection Act, and other relevant laws and regulations.
Hanwha Techwin's Privacy Policy may change according to changes in the enactment of laws, amendments, changes in government policies, or the company's internal policies.

1. Purpose of Collection and Use of Personal Information

① To provide satisfactory services, Hanwha Techwin collects a minimal degree of required personal information for the purposes of answering questions and retaining responses, managing memberships, providing content, transmitting advertising information, and other marketing activities.

② However, we do not collect sensitive personal information (race, ethnicity, ideas/beliefs, place of birth, location of family register, political affiliation, criminal records, health, sexuality, etc.) that may risk violating a customer's basic rights.

2. Personal Information collection items

- Name, email address, country, customer type, company name, job title, phone number, category, product, IP address

3. Retention, Usage Period, and Destruction of Personal Information

① Hanwha Techwin shall destroy personal information without delay at the request of a customer or when the purpose of collection or provision of personal information has been achieved.

② However, such information shall be retained for a certain period of time if required by relevant laws and regulations or internal policies as follows:
※ Retention of information pursuant to relevant laws and regulations (Commercial Act, Framework Act on National Taxes, Act on the Consumer Protection in Electronic Commerce, etc. Protection of Communications Secrets Act, etc.).
1. Website sign-up and management: Until withdrawal
However, information shall be retained until fulfillment of duty for the following reasons:
A. Until the end of an investigation for violations in accordance with relevant laws and regulations.
B. Until the settlement of remaining debts with respect to Website usage.

2. Provision of goods or services: Until the provision of goods or services are completed or fees are settled.
However, information shall be retained until fulfillment of duty for the following reasons:
A. Recording of transactions in accordance with the Uniform Electronic Transactions Act such as displays, advertisements, agreements and implementations thereof, etc.
1) Records of displays and advertisements: 6 months
2) Records of contract cancellations, payments, and provision of goods: 5 years
3) Records of consumer complaints or disputes: 3 years

B. Archiving of communications evidence in accordance with Article 41 of the Enforcement Decree of the Protection of Communications Secrets Act.
1) Computer communications, Internet log data, and connection tracking data: 3 months

③ Destruction Procedures and Methods
1. Hanwha Techwin shall destroy without delay the personal information of customers when the retention period has lapsed, objectives have been achieved, or the information is no longer required for any other reason.
2. Despite the above reasons, if personal information needs to be retained in accordance with relevant laws or regulations, the information shall be moved to a separate database (DB) or storage area.
3. Hanwha Techwin shall destroy personal information recorded or stored in electronic files in a manner in which restoration or recovery is impossible. Information recorded or stored on paper shall be shredded or incinerated.

4. Use, Provision, and Sharing of Personal Information

① Except in cases where applicable by law or via customer consent, Hanwha Techwin does not use or provide personal information to other companies or organizations beyond the scope prescribed under Article 3. However, personal information is cautiously used and/or provided for the following cases.

1. If the rights and obligations of a service provider is fully succeeded or transferred due to a sale, disposal, merger, or acquisition, Hanwha Techwin shall provide advance notice with legitimate reasons as well as an option for the withdrawal of consent with respect to personal information handling.
2. If the personal information of a customer is provided or shared for any other reason, the customer shall be notified in advance via email or in writing regarding who is to receive or share such information, the purpose for which the information is provided, the types of information provided, the right to refuse provision, and possible detriments that may be incurred as a result of refusal.

② In the following cases, we may provide personal information without consent in accordance with relevant laws and regulations.
1. Execution of contract regarding provision of service.
2. If stipulated by the terms of relevant laws and regulations, or if requested by a law enforcement agency for investigative purposes in accordance with the procedures and methods prescribed by law.
3. If provided for statistical or academic or market research purposes by first processing personal information in a manner in which a specific individual cannot be identified.

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